Your past patient files are an absolute goldmine of incomplete and overdue patients. These records are your most neglected source of income. They are worth hundreds of thousands of dollars (or more) in undone and overdue services.
According to the ADA, on the average, over two thirds of patients do not complete their treatment programs.
There are 5 main reasons for this:
1. Bad service
2. Financial stress
3. Frequent change of dentists
4. Avoidance of pain
5. Lack of education
Learn how to reactivate your database patients.